Shipping Policy
Last updated: July 29, 2026
Order Processing
All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Once your order ships, you will receive a confirmation with tracking information.
Shipping Rates and Delivery
We are pleased to offer free standard shipping on all orders shipped within the United States. No minimum order value is required. Standard delivery typically takes 5-7 business days from the date of shipment, depending on your location.
Shipping Destinations
We currently ship to addresses within the United States only. We do not offer international shipping at this time.
Taxes
All orders placed through our store are tax-free. The price you see at checkout is the total price you pay, with no additional sales tax added.
Order Tracking
Once your order ships, a tracking number will be provided via email so you can monitor the delivery status of your grooming mitts and accessories.
Address Changes
If you need to update your shipping address after placing an order, please contact us as soon as possible at info@adoptlightgoldennlabradoretriever.com. We can only make changes before the order has shipped.
Delivery Delays
While we work to ensure timely delivery, occasional delays can occur due to carrier issues, weather, or high shipping volumes during peak seasons. We appreciate your patience and will assist with any delayed shipment inquiries.
Damaged or Missing Packages
If your package arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date at info@adoptlightgoldennlabradoretriever.com or call +1 (630) 993-0679. We will work with you to resolve the issue promptly, which may include a replacement or refund.
Refused or Undeliverable Packages
If a package is refused upon delivery or returned to us as undeliverable due to an incorrect address provided at checkout, the customer may be responsible for reshipping costs. Please double-check your shipping address before completing your order.
Contact Us
If you have any questions about your shipment, please reach out to us at info@adoptlightgoldennlabradoretriever.com or +1 (630) 993-0679.